Shipping & Returns

Shipping & Delivery

We ship to India as well as International Shipping to almost all over the world. Please see our Shipping Policy for the country list and shipping cost. Delivery within India is free shipping and is not restricted to any order value applicable
For international orders shipping will be calculated on the weight of your total order during checkout. Shipping fee may vary from country to country.

GST / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. GST / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government. International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict when they will occur, as policies vary greatly from nation to nation. They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on a case to case basis. Every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country rules and regulations. Charges such as Custom or Import Duties, GST, Local Sales Tax, Clearance charges are not in our or any seller’s, control, but are determined by your local government.

Cash On Delivery

Cash On Delivery payment option is not available. You can currently pay using credit/debit cards, UPI, net banking or e-wallets.

Facetime or Skype call Orders

The products ordered during face time or Whatsapp call cannot be cancelled once an order is placed.
There will be no discount available on any product purchased in facetime or skype call.
Products purchased during or on face time or Whatsapp call will not be eligible for returns or refunds.

Fabric, embroidery, fit & finish quality

We are a brand name and we pride ourselves in giving the best quality products. So you can be rest assured that the quality of the products received and it will definitely surpass your expectations.
Most of the products listed on the website are clicked under Professional Photo Shoot studio lights & there might be a slight variation in terms of colour when the actual product is delivered.

Order delay

Given the complexity in production, occasionally a product may not be produced as per the output expected and so we may seek your approval on this matter. This may result in your order getting delayed.

Exchange Rate

We follow our own Exchange Rates

Privacy Policy for California Residents

This Privacy Notice is for California Residents doing a business as SEPL,” “we,” “us,” “our,” or the “Company”) in the Company’s privacy policies. This notice applies solely to all California resident SEPL Website visitors; representatives or the Company’s vendors, business partners, and customers; users of the SEPL services; end users of SEPL customers’ websites and mobile applications whose personal information was collected by such customers; and others who reside in California (“California residents, consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.

Information we collect

The Company provides its customers with the best quality service, here one can shop from bridal lehengas, to wedding or party sarees, festive salwar Kameez , designer gowns, designer kurtis, casual ethnic outfits and fusion styles with contemporary touchvia the Company’s website(aap, desktop, mobile, tab). and platforms (Social media). A user who comes on the company’s website the company analysis the users activity and targets them accordingly as per the users likes and preferences. Therefore, SEPL collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or device (“personal information”).

Privacy Policy

The different types of information we collect :

Website visitor information :

To log in the customer need to enter his/ her name, email address. Or sign up by face book or google . Personal information collection from website visitors computers or mobile/tablet devices.

End user information :

End users information while billing like, name, number, email address, country, state, city, zip code, address, payment details.

Where we use this

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
To provide, support, personalize, and develop our SEPL Service, products, and services.
To create, maintain, customize, and secure your product order with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
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